IBPS CRP CSA (Customer Service Associate) Syllabus 2026
PHASE I – Preliminary Examination (Qualifying Nature – Marks Not Counted in Final Merit)Total: 100 Questions | 100 Marks | 60 Minutes English Language (30 Questions – 20 Minutes) Focus: Basic grammar + reading speed + vocabulary. Topics Covered: A. Reading Comprehension B. Cloze Test C. Error Detection D. Sentence Improvement E. Para Jumbles F. … Read more